Elder Fraud
This particular type of fraud specifically targets senior citizens, taking advantage of their emotions and preying on them through various digital channels.
Learn how to recognize, prevent, and report elder fraud
Online Dating
Be careful when meeting people online. Scammers will use stolen photos of attractive individuals or celebrities to lower your guard when first speaking with them. In one such example, a German life coach told CBS that scammers have used his images to create more than 100 fake profiles to defraud individuals. Facebook reports that they take down millions of fake accounts daily. And according to Norton, 40% of people using dating apps have reported being targeted by a dating scam, which increases year over year.
Suspicious Signs
- They profess their love quickly.
- Claims to be overseas or out of state for business or the military.
- Claims they need money for emergencies, hospital bills, an investment, or for travel to come see you.
How to Protect Yourself
- Don’t overshare with people you don’t know.
- Watch for fast movers. Stop and take a moment to think, “Does this sound right?”
- Be realistic. Why would this person need money to visit you if they are wealthy themselves? Do they make up a reason why they can’t follow through on seeing you in person?
- Avoid people who won’t meet in person.
- Don’t be afraid to ask direct questions.
- Never transfer money from your bank account to buy gift cards, cryptocurrency, or wire money to an online love interest.
- Contact Dime Bank or family if you have any concerns. We’re here to help!
Sign up for free bi-weekly Watchdog Alerts from AARP to stay updated on the latest scams and elder fraud issues.
Money Mule Scams
If someone sends you money and for any reason asks you to send some back or to another person – STOP. You could be unknowingly used as a money mule. A money mule is someone fraudsters use to transfer and launder stolen money. Money mules are recruited in various ways:
- Online job offers
- Prize offers
- An inheritance from a family member you have never met
- Online dating websites
- Hobby & interest groups
Protect Yourself from Becoming a Money Mule
- Never provide your banking information.
- Never allow anyone access into your online banking.
- Never pay to collect a “prize” or “winnings” of greater value.
- Never send money to someone you met online even if they have sent money to you in the past.
If any of this has happened to you, contact Dime Bank and report the activity to the Federal Trade Commission.
Other Ways to Protect Yourself from Fraud
- Do not pay for anything in gift cards, cryptocurrency, or gold.
- If you’re unsure about a situation, AARP has a toll-free line you can call at 877-908-3360, that offers free advice as an objective party Monday-Friday 8AM-8PM EST.
- Do not feel the need to engage by answering unsolicited phone calls, emails, or text messages from strangers.
- Do not be afraid to say no over the phone if you are not comfortable with a situation.
- Trust your instincts!
Frequently asked questions
We use multiple layers of protection to safeguard your information, including secure online and mobile banking, multi-factor authentication, real time transaction monitoring, and advanced fraud detection tools. Our team actively reviews unusual activity and will contact you if we detect anything out of the ordinary.
Your security is part of our commitment to being a dependable financial partner in our communities.
If something doesn’t look right, contact us right away.
If it’s after business hours and you believe your online banking credentials were compromised, use the Forgot Password feature to reset your password immediately.
We’ll guide you through the next steps and work with you to secure your accounts.
A scam pretending to be your bank usually shows itself through urgency or unusual requests. If someone pressures you to act immediately, asks for your password or security codes, tells you to transfer money, or sends a link asking you to log in, it’s almost certainly fraudulent. Real banks don’t rush you, don’t ask for sensitive information, and expect you to use their official website or app directly.
If you believe you have been contacted by someone pretending to be from Dime Bank, please call us immediately.
Phishing is when someone tries to trick you into sharing personal or financial information.
Watch for:
- Messages that claim your account is “locked” or “urgent”
- Unexpected links or attachments
- Email addresses that don’t match official domains
When in doubt, contact us using the number on our website—not the one in the message.
A few simple habits go a long way:
- Use strong, unique passwords
- Enable multi factor authentication
- Keep your device software updated
- Avoid logging in over public Wi Fi
- Set up account alerts to monitor activity
Our Online and Mobile Banking tools are designed to help you stay in control wherever you are.
Businesses—especially those who received PPP loans—are being targeted by scammers
We recommend:
- Dual control approval for ACH and wire transactions
- Treasury Management tools like Positive Pay
- Regular employee training on phishing and business email compromise
- Reviewing account activity daily
Our Cash Management team can help you choose the right protections.